RETURNS
We don’t offer returns unless there is a manufacturing defect in our product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
CANCELLATION
Orders once placed can be cancelled within 6 hours by sending us an e-mail at acidlabs.in@gmail.com
Orders once dispatched cannot be cancelled.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at acidlabs.in@gmail.com
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at acidlabs.in@gmail.com
SHIPPING
To return your product, you should notify us within 7 days and we will schedule a return pickup with our courier partner. The package will be collected from your delivery address.