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FAQ's

  • 3M Reflective laces are crafted using 3M reflective threads and polyester. They glow under camera flash and at night when light hits it at different angles, making your sneakers stand out.

  • UV Reactive laces are crafted using polyester laces that are then dipped in UV Reactive dye, the laces appear white under normal lighting conditions but when exposed to sunlight (UV light/Blacklight) they change their colour. This change is temporary and they will return to their original colour (white) once they are not exposed to sunlight anymore.

  • If you are looking to lace up your low-top sneakers such as Yeezy 350, Yeezy 700, Air Force 1, Nike Dunk Low then you should opt for laces that are at least 48"/120cm in length and at most 63"/160cm.

    For mid-top and high-top sneakers like the Air Jordans, Nike Blazers, Converse and more you should opt for laces that are at least 54"/140cm in length and at most 72"/180cm.

  • We only replace items or offer refunds if the products are defective or damaged. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

    Orders once placed can be cancelled within 6 hours by sending us an e-mail at acidlabs.in@gmail.com 

    Orders once dispatched cannot be cancelled.

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at acidlabs.in@gmail.com

  • Orders once placed will be dispatched within 1-2 working days. Delivery in India will take anywhere between 1-5 working days depending on your location.

    We will send your product tracking e-mail and whatsapp updates once the order is dispatched.

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